O&M

Rail Solutions

Hyundai Rotem supplies maintenance services for various types of Rolling stock, including EMUs and high-speed trains, both at domestic and international market abroad, and also realizes customer satisfaction throughout the entire life cycle of vehicles by stably supplying the rolling stock modernization and maintenance parts.

Provision of a Customer-Satisfying Railway Service

With the establishment of an efficient system ranging from the daily inspection of rolling stock to light maintenance, heavy maintenance, and a maintenance information system, Hyundai Rotem provides the best maintenance service. Having successfully operated a maintenance business for domestic rolling stock such as EMUs on Seoul Line 9, Hyundai Rotem is building up varied experience and know-how in overseas maintenance sites such as Hong Kong, Turkiye, Ukraine, Egypt, and New Zealand and expanding its markets.

Operation and Maintenance

Hyundai Rotem provides a full range of comprehensive maintenance services, from core maintenance to base operation, so that its customers can focus on their core business.


Provided services
OCC service	Operation control center management, Power system control, Disaster prevention and facility system control, Disability and Emergency response, Control crew management
Passenger service	Passenger information provision service, Lost property handling, Fare collection, Complaint processing, Station cleaning
Rolling stock, E&M maintenance	Comprehensive maintenance of Rolling stock on a Life-Cycle optimization concept, Signaling and Communication system operation, Station facility management, Platform screen doors, Track work

OCC service

Passenger service

Rolling stock, E&M maintenance

Maintenance

Hyundai Rotem provides technical maintenance support and preventive maintenance, post-maintenance, heavy maintenance and repair services for the smooth maintenance of customers and provides high-quality, systematic services using the inspection information system (MMIS), including the supply of spare parts.


Provided services
Full service	Rolling stock maintenance and base operation, Base facility and equipment maintenance, Rolling stock cleaning
Supply chain management and technical support	Operator resources, performing the maintenance, are complemented with key solutions: technical support and spares supply and management
Supervision of maintenance	Foundation for the maintenance with customer’s resources
Depot engineering and facility supply	Workflow centric approach to optimize both staff efficiency and equipment utilization rate
Accident repair	Cover both accidents and acts of vandalism.From structural repair to standard repairs

Full service

Supply chain management and technical support

Supervision of maintenance

Depot engineering and facility supply

Accident repair

Modernization

Hyundai Rotem offers a full range of customized rolling stock modernization services from interior and exterior modifications to improve passenger service quality, to electric components and body and bogie modifications to extend vehicle life, restore and improve performance, and reduce energy consumption.


Provided services
Performance upgrading	Ranging from traction or auxialliaries enhancement to Bogie, Car-body & Signaling modernization for all kinds of rolling stock
Passenger comfort	Comfort with modernizes Interior, HVAC and aesthetice, rail IT such as Wifi and Information Systems, to create a modern image of the rolling stock
Rehabilitation	Unavailable Train Recovery & T&C and Missing Parts Supply

Performance upgrading

Passenger comfort

Rehabilitation

Parts and Repairs

Hyundai Rotem has established a global supply chain to provide integrated management and supply of not only our manufactured parts, but also parts from various suppliers, and provides services tailored to customer needs for overall parts, including heavy maintenance for each part.


Provided services
Spare parts	Parts for preventive and corrective maintenance provided stand-alone or in kits for Hyundai Rotem and non-Hyundai Rotem parts
Repairs	Faulty components are repaired and returned tooperations with LRU concept.Unit exchange option
Overhauls	Components Overhaul and technical support provided by Hyundai Rotem technical experts
Test benches	Tools used by Hyundai Rotem maintenance teams can be made available to third parties